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More Answers to The Million Dollar Question, “How do I get my website on the first page of Google?”

It is the question we are asked more than any other, “How do I get my website on the first page of Google?” and as we previously mentioned,there is more than one way to reach Googles front page.  In this installment we will look at gaining first page Google access both through paid ads and organic searches. 

 Let’s start by talking about paid advertising, more commonly known as Google Ads.  This is the quickest method in which companies can get their website to be viewed on page one of the Google search engine for particular keywords and phrases.  One of the easiest ways to describe Google Ads is to compare it to an auction.  Once you have created and set up a Google Ads account you will create bids for targeted keywords and phrases.    This bid is the amount you are willing to pay for ad positionings for your targeted keywords.  Pay per click as it is referred to allows higher bids to appear closer to the top of the page with all other elements being equivalent. 

There is a lot more that goes into paid per click advertising on Google.  This is however a very simplified approach to introducing the concept of paid advertising.  Website owners will choose a daily budget that they don’t want to go over and once this amount has been spent your ads will stop showing.  Ad scheduling helps to narrow down the time frame which your ads are shown.  It is important to note that you will have more ad impressions than ad clicks.  In pay per click advertising you are only paying for those clicks to your actual ad.  Setting up campaigns with quality ads and keywords will lead to a higher quality score, further enhancing the positioning of your ads.

There can be a large difference in campaign costs between industries.  For highly competitive industries such as construction, legal firms, and IT companies commonly have bids ranging from $1.00 up to $100.00. Paid advertising can be cost prohibitive especially when not properly managed. 

CPS has a Google Ads expert on staff.  It is common for companies to set up a Google Ads account without professional assistance. Google has made it very simple to sign up and create ads on their platform. Bing has a similar product as well. The problem is that if you don’t know what you are doing you can easily waste hundreds of dollars. 

I suggest all companies hire a professional that is certified in Google Ads to create and manage your account.  They will be able to optimize Google Ads and your company’s website to work together to create the best experience for your paid advertising campaigns.  Certified Google Ad specialists often charge a one-time account set up fee and monthly maintenance.  You can expect to easily make up the cost of professional services with the benefits you receive in increased traffic to the site within the first few months if not the first month. 

In conjunction with paid advertising it is important to have your site ranking organically on Google and other popular search engines.  Organic rankings are the listings on the SERP that are found underneath paid advertising and business listings.  Often more paid ads are seen again after organic listings.  Organic rankings cannot be bought and must come naturally. This is done through a practice known as Search Engine Optimization, SEO.  Many factors influence the positioning of your website on Google.  Some of those include:

Page Content Quality and Length

The pages throughout your website need to be full of content that is easy to read, informative, and unique. The on-page content must be beneficial to the reader.  Your content should be only as long as it can be while maintaining quality. Create content that your target audience will find useful.

Inbound Links Quantity and Quality

Google ranks your website higher than similar websites when other sites link to yours, especially large scaled, relevant websites.  When other websites, third party links, show acceptance by creating inbound links to your site Google sees that as a signal that your content is worthy and therefore can have a higher SERP.

Mobile Presence

With the increase in the number of people accessing the internet via smartphones and tablets, Google is placing mobile-friendly websites ahead of those that aren’t. Websites need to be optimized for mobile devices so that they are easy to navigate.  Users on all platforms should access the desired information with speed and ease.

Page Speed

No one notices the speed at which pages load unless they load slowly.  Well, no one except Google that is! Web pages must load quickly no matter what device they are being viewed on.  Patience is a virtue that most internet users don’t have therefore in order to provide the best sites possible within SERP the loading speed of pages is measured.

Keyword and Phrases Within Page Content

Another element that is considered important in SEO is using the keywords and phrases you desire ranking for within your sites on page and off page content.  These should be used not only within the content of the page but also the headers and meta details.  It is important to not overdo their usage as this is known as “keyword stuffing” which Google will penalize you for. Content should be written in language that is easy for humans to understand.  Keywords should be used sparingly and kept as natural sounding as possible.

Domain Name Authority

This is something new companies don’t have a lot of control over however, the longer you have owned a domain the better.  The more pages that contain your domain name along with quality content the better for ranking.  Using keywords within your domain can impact traffic and therefore rankings because users are more likely to click a relevant domain name vs a competitor’s domain that shows little relevance to the search.

Site Security

Google places priority on secure sites vs non-securesites.  A website should load via https.  Not only does Google give placement preference to secure sites, site visitors prefers to visit secure sites as well. This is true even if you are not obtaining critical information such as credit cards.  Google wants all sites to have an SSL installed in order to load website pages in a secure format.

Along with on page elements there are a number of off page features that, when done correctly, work to enhance your rankings on search engines. Some of these essential tasks involve:

Creating a Google My Business Listing

Business listings are one of the best FREE ways to“advertise” your business.  Take time to claim and optimize your business on Google (and other major searchengines).  Business listings are listed right after Google Ads, pay-per-click, and before organic searches on the SERP.  This listing allows clients to leave reviews, see your business on a local map, and shows all relevant business information like hours of operation, address, and more.

Create and Maintain a Blog

Blogging is one of the best ways to create a buzz about your company.  If you want to rank on Google,start a blog and post regular articles and company updates.  Blog ideas can be difficult to come up with,so my advice is to consider the top 5 questions customers would ask you if they were in front of you.  Then write a detailed answer to satisfy each of these questions, one blog post per questions.  Make sure to note the title of your blog; it is a crucial element to each blog post.

Quality Link Building

Quality link building can be done in a number of ways.  Guest article writing is one of the best ways that businesses can build links.  Write an article for a local paper, industry blog or magazine, or whatever reputable source you can find to publish you.  At the end of your article add in a bio with a link to your website and information about your company.

Submit your Business Information to Directories

Create listings of your business on local and industry directory sites.  Sites like Yelp, Foursquare,and Angie’s List, some of which charge a small fee, are great sources to create business listings.  Creating a healthy online profile through trusted directory domains send a trustworthy signal to search engines like Google.  If other sites trust yours this will only help your SERP.

Just remember that you are never done!  In order to get to the front page of search engines and maintain your placement it is critical to remain persistent in your efforts.  Staying one step ahead of the competition is what will ensure your placement at the top!

Creative Programs and Systems, CPS, is an all-inclusive IT solutions company offering a variety of services including: managed IT services, IT consulting, residential computer services, custom programming,website design, iphone & android app development, and more.  More information can be found at https://cpsmi.com.

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The Million Dollar Question: How Do I Get My Website on The First Page of Google?

Every business on the internet wants to know how they can get their website ranked well enough to show up on the first page of search engines, mainly Google.  It really is a million-dollar question and if the answer was as simple as the question then I would be out of a job however, it is not simple and instead requires a great deal of patience, time, effort, and understanding.  The good thing is you are in the right place to start the adventure of 1st page Google rankings and we are the team of experts that can help get you there!

It is important to first understand how search engines like Google work.  Many people use Google and the Internet interchangeably.  This is however, incorrect.  The internet is, “a global computer network providing a variety of information and communication facilities, consisting of interconnected networks using standardized communication protocols.” (https://www.dictionary.com) In real people speak, the internet is the one source where the world can connect without borders.  This connection involves search engines, web sites, and more.  Google is not actually the Internet and even if your site is not ranking on the first page of Google does not mean it is not showing up on the Internet.  What it does mean though is that your website it lives on the internet but is not displayed as an option in Google’s search results for the exact keyword that was searched.

Google is not human, it is in fact an automated system that works 24/7/365 visiting websites throughout the internet.  Google takes a glimpse of each page within the website and tucks this information into a large database where it organizes this information into usable data for later search inquiries.

In theory Google is “reading” the content on pages of your website including text, pictures, video, and audio files.  This data is used to determine exactly what that page of your website is about and uses it to decide what web pages to show in searches and in what order for specific keywords and keyword phrases.  In real speak, Google uses several elements to create an algorithm to establish what pages (websites) within the Internet are the most relevant to the specific phrase that is searched and displays them in order of relevance.  These results are known as SERP, Search Engine Results Page; the result, the SERP is defined as the first ten website pages that are shown.

A SERP itself is broken down in a unique format.  The top results are usually comprised of paid ads that come from Google Ads, formerly known as Google Adwords.  The next section is filled with local businesses listings and a map laying out the locations and basic service area.  After that you will find the main area where the organic listings are found.  These are the top 10 webpages Google has found that are relevant to the search term(s) as described above.

Often clients are on Google but just aren’t showing on the first page results.  There are several factors that play into where your site pages are ranked within Google for searches using keywords and phrases that are relevant.  The goal is to rank on the first page but just because you aren’t on page one doesn’t mean that you aren’t “on Google”.

To get ranked by Google your website and pages need to be indexed.  This is the case for all search engines not just Google.  There are several ways that this can be done: manually through an indexing tool such as Google Search Console or automatically over time as Google is scanning the internet it will find your site.  This process can take some time though so if you have a newer site it is in your best interest to have the pages of the site manually indexed.  If your page is not showing up in Googles search results for a keyword or phrase you think it should be it is time to evaluate the reasons this is occurring.  Remember to look as you may not be coming up on the first page results but instead on a later SERP.  Both are “issues” that can be resolved.

I know what you are thinking, “Ok, my site is there on page 17 but how in the world do I get it on page 1 where it will actually be seen?”  This is the million-dollar question, it is what all website owners strive for. In fact, so much that there is an entire industry that was created to do this one specific thing, RANK WEBSITES AND PAGES ON GOOGLES FIRST PAGE! As we have mentioned, there are two ways that first page Google rankings can occur: paid advertising (Google Ads) and organic listings.

In our next installment we will dive into each method of reaching Googles front page.  The one thing to remember is that if it was easy everyone would be there.  The process of ranking on Googles first page through either paid or organic listings is not simple or overnight.  It will take time, patience, and perseverance to obtain the status you are looking for with your website.  Thankfully you have found right where you need to be!  The professionals at Creative Programs and Systems are here to lead the way.

Creative Programs and Systems, CPS, is an all-inclusive IT solutions company offering a variety of services including: managed IT services, IT consulting, residential computer services, custom programming, website design, iphone & android app development, and more.  More information can be found at https://cpsmi.com.

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Basic Elements Used In Networking: What You Should Know

The term networking is used a lot in both IT and business a lot.  Creating a successful IT network is crucial to the growth of a business.  When people within an organization are able to share and merge information in real time an increase in efficiency naturally occurs.  IT networking is a concept that many of us are familiar with but unsure of what it takes to create.  A network is a system where computers, phones, peripherals, and even IT devices are connected.  Some basic essential needed to create a manage this system include routers, switches, and wireless access points.  These units connect the devices on your network and allow them to communicate with one another as well as outside networks such as the internet.

The Foundation: Switches

A network switch is the backbone of many networks within companies large and small.  It acts very much like a controller and connect devices such as computers, printers, and servers to the network within a location.  A switch creates a link of communication on your network, allowing devices to work with one another and outside networks, thus creating a system in which resources can be shared.  When information is shared, in real time, across sources and available resources are shared businesses save time and money while increasing productivity.

There are two types of switches that IT professionals can install within your networking system: managed and unmanaged.

Managed Switches: A managed switch allows techs the ability to configure it for the needs of the network.  Monitoring and adjustments can be made locally or remotely.  This gives companies a greater control over the network’s traffic and accessibility.

Unmanaged Switches: An unmanaged switch is one that works right from the box however cannot be configured.  This type of switch is most often not used in commercial IT but instead home networking equipment.

The Dispatcher: Routers

A router is used to join the devices on the network together.  A router is also used to connect computers to the internet.  Using a router in networking allows one single internet connection to be shared amongst users.  Paying for individual internet connections for each computer within a company would be a huge expense without a beneficial increase in function performed.

As a dispatcher, a router examines the data that is sent across the network and pick a proper route for the data to voyage through the network to its final destination.  A router is used to connect your business to the outside world while protecting the data from threats and deciding a priority over systems in the network.

There are a few types of routers to choose from including:

  • Routers with firewalls
  • Virtual private networks (VPN)
  • Internet Protocol (IP) communications system

Routers make basic networking functions possible while making networking easier and more secure.

Accessibility: Access Points

Access points are added to network to allow for connection without cables.   This makes the process of bringing new equipment online simpler and allows for flexibility to mobile employees.   An access point works in a similar fashion as an amplifier for the network.  Routers provide bandwidth and the access point extends the bandwidth amongst many devices that are able to access the network from a near and far.

An access point is more than just a unit that extends the Wi-Fi signal.  A network access point allows useful information about all of the devices on the network and provide proactivity security while serving other practical functions.

Creative Programs and Systems, CPS, is an all-inclusive IT solutions company offering a variety of services including: managed IT services, IT consulting, residential computer services, custom programming, website design, iphone & android app development, and more.  More information can be found at https://cpsmi.com.

 

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Managed IT Services: Finding A Compatible IT Provider for Your Business

As you are interviewing providers to provide your business with managed IT services it is crucial that you know what you need and exactly what services you are looking for.  Below we will provide you with some tips you should keep in mind while you are interviewing companies to become your new managed IT services.

In business, no matter if you are growing or happy where you are currently at, your IT infrastructure is crucial.  Many small business owners try to manage their IT services without hiring an outside source.  However, as they grow, they find that their IT service needs become more than they can manage on their own.  This is where companies such as Creative Programs and Systems, CPS, can help.  Managed IT services leverage the use of technology to increase efficiency throughout your organization.

Managed IT providers, MSP, is a company that is an outsourced provider of set IT tasks for your business.   Many MSP providers are seen as your company’s “internal” IT team as most are available to provide services to you 24/7, after business hours may be considered emergency only.  A major benefit of MSP providers is that they become part of your company without the overhead and extra staff.

Important Features of Your Managed Services Provider

IT Support When You Need It – 24/7/365

One detail that many IT service contracts include is availability.  Although most MSP providers offer services round the clock it is common that services provided outside of what is agreed upon as normal business hours is done at an additional premium.  The point being that they are available when you need them.  Catastrophes don’t always occur during “regular” business hours.  It is important that even though your IT company isn’t open 24/7/365, they are available when and if you need them.

Backups and Data Recovery

It is crucial that your service provider has in place specific procedures for backups and data recovery.   Most companies don’t know the benefits of an IT provider until an actual catastrophe occurs.  When a data failure occurs, and you are required to restore your company information based on the backups that are in place is probably not the time to learn the company you hired is subpar.

Maintenance and Preemptive Support

Not only is the purpose of hiring an MSP about having support when a problem occurs, it is about being proactive and preventing issues before they occur.  IT support providers need to be able to not only monitor the existing IT infrastructure they should also derail potential problems before they occur.

Hire an MSP Provider That Understands Your Company

Every business is unique and therefore needs special attention paid to their unique needs.  Find a provider that wants to learn about your company in detail.  In order to provide your business with a successful IT solution and suggest strategies to grow your company they must understand your companies wants and needs.

Creative Programs and Systems, CPS, is an all-inclusive IT solutions company offering a variety of services including: managed IT services, IT consulting, residential computer services, custom programming, website design, iphone & android app development, and more.  More information can be found at https://cpsmi.com.

 

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Outsourcing IT Services Through a Managed IT Provider

There are a number of ways in which business of all sizes receive IT support.  From in house IT techs, on call IT professionals, and managed IT providers, specialists exist in a number of capacities to ensure that the IT needs of your business, no matter how large or small your company is, are met.  Many companies are switching to managed it services simply because it is one less thing on their plate to manage.

In order to choose an IT infrastructure for your business it is important to evaluate your current needs and future growth.  Although the services of managed IT professionals allow you to take a hands-off approach it may include more services than you actually need.  In this installment we will take a look into the general overview of managed IT plans.  It is important to note that different companies offer different services, so it is crucial that you find an IT plan and company that would fit your needs without having to pay for services you do not require.

Vital Elements of Managed IT Contracts

Security

Security within your organization is important for a number of reasons and it truly the first area of concern for many business owners.  It is crucial that company and client data is kept secure.  A breach in data security not only costs companies millions of dollars to clean up from it puts critical data in jeopardy.  Managed IT service providers must have a detailed outline on how they will secure your specific IT systems.  Look for areas including intrusion detection and prevention, encryption, and firewalls to be addressed as well as how the services will be carried out.

Infrastructure

The infrastructure of your organization must be well cared for in order for your company to thrive and grow.  No matter what size your company is the basics still apply, to run efficiently everything you need must be able to be performed on your systems network.  This means that your managed IT service contract must include server & storage maintenance, network administration, backups, and basic services to issues arising within the network.  You must work with your IT provider to develop a list of current and future IT services that are required for you business to continue to thrive.

Service and Support

The service and support of IT technicians can occur in a number of manners include over the phone, remotely, and in person.  Does your company require 24/7 support to operate?  If this is the case and your business will be dead in the water without 24/7 support, you will want to find an IT company that offers a managed IT service contract that supports your company no matter the time a day or day of the week.  This type of support will come at a premium.  Many IT companies support normal business hours and make accommodations for emergency support when needed.  Support outside of normal operation times may require an additional fee above and beyond your monthly managed IT support.

Monitoring your Network

Monitoring your network is critical to successfully managing your IT services.  An interruption within the network will mean downtime for your company.  Managed IT services monitor every aspect of the network from in house, remote users, mobile devices, and virtual machines. Monitoring services should also include intrusion prevention and detection, firewall configurations, and 24/7 monitoring.

Data Backup and Disaster Recovery

Having a complete backup of your data is crucial.  If disaster strikes it is important to know that the data that keeps your company up and running is accessible and up to date.  Does the company provide on site backup, cloud backup, or is a private source used to backup crucial company data?  Not only should you know where to look for important company backups it is important to have access to this information when you need it.  Your managed IT support provider should also include a detailed disaster recovery plan when addressing backup needs.  It is essential that this information is readily available to prevent any downtime if your company should encounter an unexpected issue.

There are many aspects to managed IT plans.  This installment provides basics to expect when looking into providers of managed IT service plans.  Further questions should be asked to help you determine if these services are right for your company.  When interviewing IT specialists and different service plans available it is important to note exactly what is and isn’t covered in different managed IT plans.  Communication is the key element when it comes to a successful IT solution for your company.

Creative Programs and Systems, CPS, is an all-inclusive IT solutions company offering a variety of services including: managed IT services, IT consulting, residential computer services, custom programming, website design, iphone & android app development, and more.  More information can be found at https://cpsmi.com.

 

 

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Is Your Website Ready for the Mobile Revolution?

The way we live is forever changed with each new advancement in technology, especially mobile technology.  Mobile technology is changing at a rapid pace and our responsibility is to keep pace with these changes.   As customers change how they use the internet and how they engage with business it is up to us to evolve as well.

If you don’t believe in the theory of a mobile technology revolution it is time to take the blinders off and look around.  If you step outside and look around, you will see people everywhere using their smart phones in one form or another.  It is interesting to see the shift in internet use as we move from desktops to laptops and now into a world of mobile devices.  Each advancement in technology and how our access to it has changed end user interactions.

Consider the following:

82% of us browse the internet on their phone

61% of us search with their smartphones each and everyday

94% of smartphone users look for local information and 84% take actions because of it

47% of us visit business or service websites

77% of us use our smartphones to research products and services

(Our Mobile Planet: United States of America. Understanding the Mobile Consumer. May 2013. http://think.withgoogle.com/mobileplanet/en.)

From the statistics above you can see that almost 50% of the visitors to your website are from smartphone users.  Problems arise when visitors seek out sites that are coded improperly and are not mobile responsive and therefore basically unusable when viewed on a smart device.  Websites that are not mobile friendly are still viewable on smartphones however are practically unable to be interacted with.  A non-mobile responsive site will show up as a micro version of itself.

Users will only be able to garner information from zooming in and scrolling left to right on the text.  Website menus will be super tiny and frustrating to work with.  If your site is not programmed to be viewed correctly on mobile devices you could be losing upwards of 50% of your customers to the competitors who have already upgraded to a mobile responsive website design.  No user wants to scroll in and out on a website to gather information.  As advancements in technology shows us, end users are all about ease of use and convenience.  Mobile friendly, responsive website design is critical for the growth of your storefront and online business.

To find out more on mobile responsive website design call the experts at Creative Programs and Systems, 810.224.5252.  We are an all-inclusive IT solutions company offering a wide range of services including: managed IT services, IT consulting, residential computer services, custom programming, website design, iphone & android app development, and more.  More information can be found at https://cpsmi.com.

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Creating Website Content That Is Ready for Voice Search

One of the most important aspects of creating a new website is making sure that your target traffic can easily locate you.  The planning process involved requires business owners to consider what keywords and keyword phrases people will type into search engines in order to find them.  Content is then created around these searches to maximize ranking results.  That has worked well in the past but with new technology and voice search now is the time to reconsider website content.

Voice Search Technology

Voice search technology is when people use their voice to ask devices such as computers, phones, Alexa, Google Home, and such devices to aide in their search of the internet vs sitting at a device and typing the search into a search engine.  More than half of all internet searches are said to come from voice activated technologies by the year 2020.  Each year the number of voice-activated speakers purchased increases ten-fold.  It’s pretty obvious to us that in order to continue to be successful websites need to be adjusted to accommodate for both voice and type searching.

People are using voice search technology mainly because it is so fast and easy to use.  You can search using your phones while on the go.  Information is easily received whether you are in the car, at a restaurant, or sitting in your front room, no matter where you are at voice search technology allows you to easily access information.

What Does This Mean for Your Business?

There are a number of things voice search technology changes when it comes to search engines and optimizing your website to meet the needs of your customers.  One thing this means is longer search phrases. When people speak they tend to talk in complete sentences whereas when typing the phrases are shorter and more to the point using basic keywords.

Voice Search vs Traditional Typing

Voice Search: Clients are more likely to ask a question such as: “What are the voice search statistics for 2018?”

Traditional Search: Clients are more likely to input a keyword or phrase without adding to it: “voice search” or “voice search stats 2018”.

Voice activated applications have been programmed to understand our natural speech patterns.  They will understand longer text phrases and questions.  When planning to optimize your website for search engines it will be important to take this new information into consideration.  Keyword optimization will no longer only revolve around simple keywords and long-tailed keyword phrases it should now include answers to questions and longer phrases.

The Future of SEO

With voice search technology becoming more and more common, optimization for search engines is going to focus more on the long-tailed keyword, a keyword that is more than three to five words.  Whereas previously websites would have been optimized for “kitchen remodeling” with voice search optimization should include “kitchen remodeling trends for 2018” or “local contractors specializing in kitchen remodeling 2018”.

Websites that are designed with voice search technology in mind will have a huge advantage over older website designs that do not redesign their sites to include optimization for the new technology.  Long tailed keywords and phrases are less competitive and therefore easier to rank for.  Designing a website around this now will ensure you are prepared as voice searching becomes more and more common.

What Can You Do Today?

Currently the most common voice search is your business’s phone number and address.  Don’t hide that information on your site within an image or logo.  The phone number and address need to be easily found and recognized.  Your companies Google business listing should include an up to date address, phone number, and website address should be easily available if a client does a quick search of your company’s name.

If you are looking for local customers include phrases such as, “near me”, “local”, or “close by”.  The popularity of keywords that include these phrases has increased over 500% in part due to voice searching.

Content should be structured for the intent of your users.  What are your users looking for?  What information are they trying to find from your site?  Optimizing for Google means that your sites content gives answers to the user’s questions.  Blogs or a blog series should be written in a manner that also answers your customers questions.  Posts should specifically address questions that will be asked.

Creative Programs and Systems, CPS, is an all-inclusive IT solutions company offering a variety of services including: managed IT services, IT consulting, residential computer services, custom programming, website design, iphone & android app development, and more.  More information can be found at https://cpsmi.com.

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Just How Important is a Contact Page to a Website Afterall?

It’s obvious that your sites HOME page is the most important page of your web site design.  It is the landing page and will receive the most traffic of any of the pages within your website.  The second most important page, is often the most neglected when optimizing your site, can you guess what page we are talking about?  If you guessed the CONTACT page you are correct!  Consider the goal of most of the pages on your website are created for the sole purpose of getting clients to reach out to you in one way or another.  Yet the CONTACT page is most often the most underwhelming page on your website.

Considering that most CONTACT pages have very little information on them other than a basic fill information form, an email address, phone number, and perhaps a physical building address.  Face it, that information can be a bit unenticing for website visitors.  Since the goal of the page is to reach out and touch base with you, it is important that this page persuades them to do so.

Basic Contact Page Rules

Provide More Than One Method of Contact:

  • We have heard it over and over again that people hate being directed to fill out a standard, one-size fits all form on websites. We also get many businesses that don’t want to list their phone number because they don’t want to spend the day fielding phone calls.  It is crucial to the success of any company that they don’t focus too much on what they want but instead focus on the customer, CONTACT pages are made for your customers not you.  It doesn’t matter if you don’t want the phone number listed, if a customer prefers to call you then it is important they are able to easily do so.  Give your customers every option possible on your websites CONTACT page: include an easy fill form, an email, a phone number, a physical address, and any other method of contact that you know your customers desire.

Invite Customers to Contact You:

  • Even if the CONTACT page seems self-explanatory it is important to note that for visitors to your site its not that simple. Your site must include a message that is welcoming and invites visitors to contact you with whatever method they are comfortable in doing so.  I hear it all the time, “Just go ahead and slap up a contact form, people will know what to do.”  Even though we can assume that visitors will see information to contact you, it is important to make them feel as if you are really waiting for them to reach out.  Otherwise visitors may see the form as an abyss,
    • “We are happy you found us and look forward to hearing from you!”
    • “We are here to help, get in touch with us today and a representative will get back to you as soon as possible.”
    • “We value your questions and input, please reach out to us today.”

It doesn’t have to be anything fancy or elaborate, just a welcoming message that lets visitors know their information will be followed up on.

Use Something Other Than “SUBMIT”:

  • More than one study has been done that shows website traffic is more likely to send information if the text button says something other than “submit”. Be more specific and illicit action: “Let’s Get Started Today”, “Send Your Message”, “Get in Touch with Us Today”, or any other way to get the message across.
Don’t Forget to Say Thanks:
  • A thank you page after visitors share their contact information with you is important for more than one reason. It not only allows you to keep track of conversions within Google Ads, it can also increase traffic to other pages on your site.  A well optimized thank you page should offer visitors suggestions on other areas of the site to interact with while they are waiting to hear from you.

As the second most visited page to most websites, the contact page is an important aspect to remember when optimizing your company’s website.  With proper optimization to this single page you can increase contacts and isn’t that the reason we have websites to begin with, more contacts equal greater business opportunities.

Creative Programs and Systems, CPS, is an all-inclusive IT solutions company offering a variety of services including: managed IT services, IT consulting, residential computer services, custom programming, website design, iphone & android app development, and more.  More information can be found at https://cpsmi.com.

 

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Custom Website Design for Growing Businesses

Business of all sizes can benefit from custom web design services.  Small businesses, or growing businesses as we prefer to call them are just one set of the many clients that we can help improve their online positioning and presence with a website customized to their unique business needs.  The professional web development team at Creative Programs and System understand the needs of growing businesses as we are a growing company ourselves.

 

As a growing business we understand that expenses are everywhere and thus understand the importance of affordable services.  A website does not have to cost tens of thousands of dollars to be exceptional.  We are able and willing to work with small, independent business owners looking for an ecommerce site to sell their art and large scaled, international corporations. There are a number of companies that are not interested in working or designing websites for companies that are not looking to exhaust their budget on a website, which is most often a template anyway.  You won’t find that at CPS; we believe custom websites should be designed specifically with our clients wants and needs in mind.

 

Of course, there are more factors to who you hire to design your website than cost.  However, even if you don’t have a ten-thousand-dollar budget it is important to note you often get what you pay for when it comes to $500/cheap, template websites. You must understand what you are agreeing to before you sign a contract to design or re-design a website.  Some companies can offer low cost websites because they are purchasing templates and fitting your business needs into the template.  This is not the ideal type of site for most growing businesses.

 

Additional services can add to the total budget needed for a new website.  If you are looking to add in services such as logo design, content creation, and in-depth search engine research and development it is important to note that these services are an additional fee above and beyond the initial design and development of your website.  If you are looking into additional services, it may be important to consider your site development in stages.

 

When you meet with professional website developers it is important to consider their professional advice.  Some fancy features may not be only be unaffordable, they may also detract visitors.  Flash, reverse type, awkward navigation, music, videos, and other special effects actual cause a distraction and have been proven over and over again to not add the expected value.  When planning your strategy online with a limited budget these are options to skip, even with an unlimited budget some of them should be avoided.

 

Your website should be all about your customers. It is easy to get swept up in what you think is desirable but in reality, the only thing that is important is what your customers want.  Remember, most customers are looking for information and outcomes.  If they want to purchase a new car, they are looking at your site for valuable information on the product and how to easily go about obtaining it.  All website design should consider what the customer is looking to obtain from it and be designed around this.

 

Content is a key element not only for your customers value but also for search engine rankings.  When creating content or having content created for your company it is important to take into consideration what your customers are looking for and how your content can answer this need. If your visitors find the information on your site reliable and useful they are more likely to become a customer over those that cannot find answers to what they are looking for.

 

 

Creative Programs and Systems, CPS, is an all-inclusive IT solutions company offering a variety of services including: managed IT services, IT consulting, residential computer services, custom programming, website design, iphone & android app development, and more.  More information can be found at https://cpsmi.com.

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A Mobile CRM Benefits Your Business

The term CRM, Customer Relationship Management, is a newly coined term used to describe a system that allows companies to access and manage key elements of their business.  A mobile CRM is one that delivers the experience to users of smartphones, tablets, and other mobile internet-enabled devices.  Right away you can see the benefits a mobile CRM would have in the growth and development of any business big or small.  A custom CRM system, designed specifically for your business, employees and customers, will take you to the next level.

Let’s face the facts; we are not a generation filled with patience.  No longer is using a desktop to gain information good enough for us, we want information at the touch of a button anytime we want it.  Mobile device use went from .7% in 2009 to just under 53% in 2017, with numbers that will only continue to grow. Your business must have software to match.  Users of mobile CRM systems are able to access important business data no matter when they want it or where they are.

Mobile CRM systems are important to employees as they are no longer tied to a desk to work.  Employees are literally able to work no matter where they are when using a mobile CRM.  They can access vital information when meeting with prospects, allowing immediate decision to be made.  We all know how important an immediate decision is when closing a deal.  Custom CRM systems allow this to occur.

Jobs that were once considered “office jobs” where employees physical presence was thought to be required have since gone remote because of systems such as a CRM, leading to higher overall productivity.  With access via mobile technology, employers actually gain higher results from their employees. A recent study boosts that most mobile employees work an extra 240 hours annually.

Mobile smart devices give employees a freedom that is not experienced when tied to a desk.  Employees and employers alike benefit from having access whether they are in the same building or half way across the world.  Tying a workforce together with real-time, shared information allows data to be shared regardless of software compatibility, which leads to a more collective work atmosphere.

If you have questions on how a CRM platform can help you grow your company and improve the efficiency of your workforce, it is important to schedule an appointment today with a developer who is versed in both iPhone and Android app development.  They can assist in developing the right CRM system that will continue to develop and adapt to your ever growing company climate and personalized needs.

Creative Programs and Systems, CPS, is an all-inclusive IT solutions company offering a variety of services including: managed IT services, IT consulting, residential computer services, custom programming, website design, iphone & android app development, and more.  More information can be found at https://cpsmi.com.